Privacy Policy

At My Eco Escape, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website and use our services.

Information We Collect

We collect personal information that you provide to us directly when you use our website. This includes:

Contact Information: Name, email address, and phone number.
Booking Information: Details related to your holiday home bookings, including check-in/check-out dates, special requests, and preferences.
Communications: Information you provide when you contact our customer service or email us.

We do not ask for your card details. We will send you a link to make the booking payment yourselves.

How We Use Your Information

We use the information we collect to:

Process and manage your bookings.
Communicate with you about your bookings and provide customer support.
Send you updates, promotions, and marketing communications (you can opt-out anytime).
Improve our website, services, and user experience.
Ensure the security and integrity of our website and services.
Comply with legal obligations and protect our legal rights.

Sharing Your Information

We may share your information with:

Our Eco hosts: We share necessary information with property owners or managers to facilitate your bookings.
Legal Requirements: Authorities or legal entities, if required by law, to protect our rights and property.

We do not sell or rent your personal information to third parties.

Data Security

We implement a variety of security measures to protect your personal information.

Your Rights

You have the right to:

Access the personal information we hold about you
Correct or update your personal information.
Request the deletion of your personal information.
Opt-out of marketing communications.
Withdraw consent where processing is based on consent.

To exercise these rights, please get in touch with us at info@myecoescape.co.uk.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Your continued use of our website after any changes constitutes your acceptance of the new policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please get in touch with us at info@myecoescape.co.uk.